Shipping policy

At Merovia Finds, we want to make your shopping experience simple, convenient, and enjoyable. We are pleased to offer FREE SHIPPING on all orders within the United Kingdom.

Please read our shipping policy below for information about order processing and delivery.

1. Shipping Destinations

We currently ship exclusively within the United Kingdom.

At this time, we do not offer international shipping or deliveries outside the UK.

2. Shipping Costs

Enjoy FREE STANDARD SHIPPING on all orders!

There are no additional shipping charges for standard delivery within the United Kingdom. The shipping cost will be displayed as £0.00 at checkout.

3. Order Processing Time

All orders are processed within 2–3 business days after payment confirmation.

Please note:

Orders are not processed on weekends or UK public holidays.
Processing times may be slightly longer during busy periods or promotional events.
You will receive an order confirmation once your purchase has been successfully placed.

4. Shipping and Transit Time

Once your order has been processed and dispatched, the estimated transit time is 3–5 business days.

Our estimated delivery schedule is:

Order Processing: 2–3 business days
Transit Time: 3–5 business days
Total Estimated Delivery Time: 5–8 business days

Delivery times are estimates and may occasionally vary due to courier delays, weather conditions, or other circumstances beyond our control.

5. Order Tracking

Once your order has been dispatched, tracking information will be provided when available so you can follow your shipment.

Please allow some time for tracking information to become active after dispatch.

6. Delayed Deliveries

While we aim to deliver all orders within the estimated timeframe, occasional delays may occur due to circumstances outside our control.

If your order has not arrived within 8 business days after ordering, please contact our customer support team. We will be happy to assist you.

7. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping details when placing an order.

Merovia Finds cannot guarantee delivery or accept responsibility for delays caused by incorrect or incomplete addresses provided at checkout.

If you notice an error in your shipping details, please contact us as soon as possible. We will do our best to assist before the order is dispatched.

8. Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact us with your order number and relevant details. Our customer support team will help investigate the issue and assist with the next steps.